In this commentary I discuss how Getting to Outcomes and other empowerment strategies have potential to contribute to a theory of evaluation practice, address the epistemology of quality improvement, and inform the external validity of outcome evaluations.

Background & Aims: Lean methodology is a continuous process improvement approach that is used to identify and eliminate unnecessary steps (or waste) in a process. It increases the likelihood that the highest level of value possible is provided to the end-user, or customer, in the form of the product delivered through that process. Lean…

Purpose: The concept of learning organization has been inspiring both public and private sectors since the early 90s. This paper discusses the implementation of learning organization ideas along with the organization's core values at one of the public universities in Malaysia. The purpose of this paper is to identify the components of core values…

Higher education is an industry that is facing several challenges. Preparing the student/customer with the skills necessary to be successful in the workplace is a serious concern. The education industry also has to follow stricter regulations from both the Department of Education and the accrediting agencies governing the institutions (Benchley,…

The aim of this study is to determine primary school administrators' and teachers' opinions about the quality of their schools; the school administrators and teachers' knowledge about Total Quality Management and quality tools and the quality tools used in primary schools. The research has been carried out with a qualitative approach and it is in…

The article proves that the influence of integration processes of the growth of the role of globalization requires the necessity of using and adapting international educational standards and criteria of assessing the quality in the field of national education. It is noted that contemporary European practice involves the development of culture of…

This study investigates the influence of the elements of academic culture on quality management system ISO 9001 maintenance within Malaysian universities. There is a dearth of empirical studies on maintaining ISO 9001, particularly in the higher education context. From the literature review, academic culture was classified according to four…

Quality has been the goal of human beings right from the beginning of life. It has been the driving force for all human endeavors. Quality is also the inspiration for human being to move from better to the best available option. The highest demanding and desirable need of the every hour remains the quality in every sphere. The world has been made…

Global transformation in higher education over the past two decades has led to the implementation of national policies in order to measure the performance of institutions in South Africa. The Higher Education Quality Council (HEQC) adopted the quality assurance (QA) model for the purposes of accountability and governance in South African Higher…

The aim of this study is to introduce new technologies and approaches in the maritime education and training (MET) and Turkish experiment/acquisitions/contributions including some analysis which may be helpful for the future studies on this subject. As an example of such an effort, Turkish experiment/contribution on seafaring officer education…

This study aimed to identify the implementing degree of Total Quality Management (TQM) principals by Academic Departmental Heads (ADH) at the Najran University from faculty members' perspectives. It also aimed to determine significant differences between the average estimate of sample section of faculty members about the implementing degree of TQM…

The Every Student Succeeds Act (ESSA) provides states with tools to strengthen accountability and ensure high-quality educational opportunities for all students, including those served in alternative schools and programs. The American Youth Policy Forum (AYPF) conducted a review of 38 ESSA state plans to better understand how states are…

District administrators who want to build capacity for data use in schools may be well-served by starting in the central office. This case study of the Boston Public Schools shows how central office administrators can leverage their own data inquiry cycles to improve the ways they support schools in using data. Using the Data Wise Improvement…

Bologna process puts in a high claim for the modern European education in terms of competency building approach. The control is conducted by the agencies which monitor learning activity level in higher education institutions. This paper presents the aspects of higher education within the conduction of competency building approach projects in…

The higher education institutes aspire to gain reputation of quality having accreditation from internationally recognized awarding bodies. The accreditation leads and provides quality assurance for education. Although distance learning becomes a significant part of the education system in the 21st century, there is still a common opinion that the…